Return & Exchanges

We want you to be 100% satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Return Conditions

• Items must be returned within 30 days of delivery.

• Items must be unused, in original packaging, and in resaleable condition.

• Proof of purchase (order number or receipt) is required.

• Certain items (e.g., personalized goods, undergarments, perishable goods) are non-returnable.

How to Start a Return or Exchange

To initiate a return or exchange, please email our customer service at with:

• Order Number: (e.g., #1001)

• Issue Description: Return or exchange reason, and relevant details

• Photos or Videos: Showing any product defect or issue

Important Notes

• Tracking Number Required: You must provide a valid tracking number for the return.

• Condition: Items showing wear, stains, or damage not caused by us are ineligible for return.

• Return Address: Contact customer service for the correct return warehouse address. Do not send items to the shipping label address.

Refunds

Refunds will be made to your original payment method:

• PayPal refunds are immediate.

• Credit card refunds may take 3–5 business days.

If you need further assistance, contact us at — we’re happy to help.